Chat with Simba Service

Your service companion

Hello there!How can I help you?

Typing

Choose your product

Equipment from your photos

Choose the physical device you want help with. Screen readings are saved photo snapshots, not live measurements.

Simba

Simba is thinking…

Service request saved

Your reply to Simba

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What should I call you?

Your name (optional)

Use a name or title you prefer. You can also type “Call me Suresh” in the chat.

Remember my name on this browser, for up to 180 days. Use Start fresh to forget it.

Start fresh?

This clears this chat and forgets your name on this browser.

Earlier conversations and saved service requests stay in the service dashboard. This does not cancel a request.

Your product

Match the model and rating on your product label.

Model or product name

This model and rating match my product.

Show Simba your product

Show your inverter, battery, label or screen. Keep people and personal details outside the photo.

JPEG, PNG or WebP · Up to 8 MB

I’ll take a closer lookSelected photos use an external AI service. Metadata is removed, but visible personal information may remain. Check the reading before it is used. Photo privacy

I agree to send the selected photos to an external AI service so Simba can read labels, screens and visible installation details.

Simba is reading your photo…

Here’s what I found

Correct anything that doesn’t match your label or screen.

Your product

Display code (if shown)

Keep every letter and zero.

The selected product and code match my label or screen.

Check what Simba could read

Nameplate ratings and screen readings are separate. Photos do not establish the present condition or electrical safety.

Do these photos show the same installation?Keep photos separateThese show the same installation

Only combine photos of the same device after checking its label. Similar models are not necessarily the same unit.

I have checked the identities, readings and photo associations shown above.